Service
Customer Acquisition
Structured field programs that turn in-person conversations into qualified opportunities, signups, trials, appointments, and sales.
Program design
Customer Acquisition delivered with national consistency and local control.
Built for customer-facing moments that matter.
Pacific Horizons Group plans, staffs, trains, manages, and reports on customer acquisition programs for brands that need reliable in-person execution. Our approach balances national process with market-level coordination so teams arrive prepared and represent your brand with confidence.
Professional recruiting and screening
Every detail is designed to make the field experience polished, accountable, and easy for clients to manage.
Campaign-specific training and talking points
Every detail is designed to make the field experience polished, accountable, and easy for clients to manage.
Live field management and issue escalation
Every detail is designed to make the field experience polished, accountable, and easy for clients to manage.
Structured recaps, attendance, and performance reporting
Every detail is designed to make the field experience polished, accountable, and easy for clients to manage.
Execution flow
From planning to optimization.
Planning
We define goals, markets, venues, compliance needs, staffing profiles, and campaign success measures.
Recruitment
We source experienced representatives suited to the audience, environment, and brand standards.
Training
Teams receive product education, talking points, conduct expectations, and reporting instructions.
Deployment
Field staff are scheduled, briefed, and launched with local oversight and centralized coordination.
Campaign Management
Dedicated managers monitor attendance, performance, issue resolution, and client communication.
Reporting
We provide structured recaps, photos where appropriate, customer feedback, and measurable activity data.
Optimization
Insights from the field are used to improve staffing, locations, scripts, and future campaign performance.
Related services
Additional field marketing capabilities.
Field marketing consultation
Ready to deploy a trusted field team?
Tell us your markets, timeline, staffing needs, and customer engagement goals. We will outline a practical path from planning to deployment.